Order statuses
| Status | What it means |
|---|---|
| Draft | Not created yet: saved with Save draft. |
| Staged | Dropped off and waiting to be processed. |
| Processing | Being cut and wrapped. |
| Complete | Processing is done and every line is checked off. |
| Ready for pickup | The customer has been told the order is ready. |
| Picked up | The customer has collected it. |
| Canceled | Canceled. It can be restored to Staged. |
Moving an order
Select the status pill on the order page to see the moves allowed from its status:
| From | Moves |
|---|---|
| Staged | Start processing |
| Processing | Mark complete, Mark ready for pickup (skipping Complete), Back to staged |
| Complete | Mark ready for pickup, Back to processing |
| Ready for pickup | Mark picked up, Back to complete, Reopen (administrators only) |
| Picked up | Back to ready for pickup |
| Canceled | Restore to staged |
Every status except Canceled offers Cancel order, which asks first.
What moves an order on its own
- Entering every yield: when Save changes enters the last missing yielded weight on a Staged order, it moves to Processing.
- Checking the last Ready box: each line has a Ready box that saves as soon as you check it. Checking the last one on a Processing order moves it to Complete, if it passes the check below.
Nothing moves an order to Ready for pickup on its own. Mark it ready when you're about to tell the customer.
The yield check
An order can only be marked Complete or Ready for pickup when every animal has a yielded weight, and its per-pound lines take all of that weight. If it doesn't pass, a message says what's missing, for example "Animal 1: Per-pound lines total 13.0 lb; the yield is 20.0 lb." See Yields and pounds.
Complete and Ready for pickup check off every line and lock the lines. Going back to Processing unlocks them.
Emails to the customer
Only two status changes email the customer, when you have their email:
- Create order: the order confirmation.
- Every move to Ready for pickup: the ready email, with the invoice when the order is already paid in full.