Help

Sites

For administrators.

Sites are your drop-off locations. To add or remove a site, contact support: sites are part of your subscription (see Subscription).

Open a site to change:

Setting What it does
Name and address Shown to customers, and on printed sheets.
Contact email and phone The site's own contact details, used instead of the business's for its orders.
Time zone The site's local time: today's date for new orders and labels, and the times shown on its orders.
Tax rate (%) Off unless you set it. Meat isn't taxed in Texas, so leave this off unless your state taxes orders or processing. Staff can still turn tax off for one order.
Credit card fee (%) Off until you turn it on. Added to card payments on top of the amount; staff can waive it on a payment (see Payments).
Suggested deposit per animal ($) New orders at this site suggest this amount per animal as the drop-off deposit. Blank for no suggestion.
Package label size and Box label size The labels in this site's label printer (see Package and box labels).

Select Save site to keep your changes.

About card fees, Gambrel Book's guidance on the page is: card networks cap surcharges at 3% and don't allow them on debit cards, and some states limit or ban them. You are responsible for following the rules where you operate.

The working site

At a business with several sites, each person works at one site at a time, chosen with Switch site (see Signing in). Home and Orders show that site, and new orders start there.